Get to know detailed information about the project at Robert Bosch.
Knowledge Transfer in Your Software Rollout
Usually, templates are created to support the harmonization of ERP system landscapes. These templates should ensure that the new process configuration and documentation is uniformly applied across all corporate locations.
The foundations for the acceptance of new IT systems among future users are a stable and convincing process model, together with documentation that makes the underlying process definition quite transparent. Together, these make it easier for employees to get to grips with the new procedures and enable them to implement processes speedily. With proven knowledge management and targeted SAP advanced training TTS assists in the adoption of centrally initiated processes with solutions and services:
- With the design of a consitent process model
- With the drafting of a uniform documentation model
- With the structuring of knowledge-object business blocks for template documentation
- With the qualification and coaching of your process experts for modeling and document creation, and
- With the adaptation of documentation during rollout
Robert Bosch
Customer Feedback
“TTS showed us how we could achieve standardized coaching materials and documentation right across the company. We anticipate cost-effective creation and maintenance of these materials thanks to the re-use of individual building blocks across the entire lifecycle. With a user-oriented “How to” approach, we‘ve already reached a high level of user acceptance. And the link to the process models enables us to quantify directly the complexity and cost of process changes.”