“On-site support during the parallel operation stood the test. Our key users could always call on the competent support of the TTS knowledge transfer experts, directly at their place of work, during data input to the SAP system. Meanwhile our IT specialists carried out tests to ensure that the interfaces to the connected systems were running, and that the postings functioned properly. As a result, we could work with the system in a completely realistic way, before we even started with the end-user training, and were fully prepared for the go-live. Based on the very good response from our user departments during the parallel operation, we also decided to engage the TTS consultants for user support in the first weeks after the system went into production.”
BAUHAUS
Operation in Parallel Brings Success to BAUHAUS SAP Project
BAUHAUS, the pioneer of DIY and home improvement stores in Germany, has implemented the sector solution SAP for Retail at its HQ in Mannheim. To guarantee a trouble-free live start in July 2007, the management at BAUHAUS, together with TTS, set up a parallel-operation scenario as a safe and practical way to carry out an employee qualifications project. Over a period of three months, the key users received a variety of coaching in the individual sub-processes. Data input was accomplished in both the old and the new SAP systems during this parallel operation.
