Customer: Manufacturing industry
- Training concept, preparation and execution of specialist training initiatives for 3,200 key users, users and executives (SAP SD, MM, PP, PM, FI, CO, BW)
- Methodical key user training
- Post-implementation support
- Designing a collaborative qualification program, executing ongoing training initiatives
- Executive training in preparation for a migration project
Customer: Automotive supplier
- Creating a role-based training schedule while taking account of existing training programs; definition of learning objects
- Training and coaching in-house authors and trainers (methodical-didactical skills, using the authoring tool)
- Creating training material and interactive simulations involving SAP CRM, PLM, PP, PM, PS, WM, MM, SD, FI, CO, BW (2,500 learning objects for 60 roles and 100 content days)
- Localization of learning objects for deployment in other languages (English, French, Spanish, Italian, Slovakian); using the ReRecording function
- Implementation of context-sensitive access methods for user documentation (learning objects as text and as an SAP simulation via Online Help and SAP DVS)
- Execution of user training programs for approx. 7,000 users in conjunction with the customer's in-house trainers
- Project management for the qualification project, overseeing the rollout throughout Europe
- TT Author licensing incl. the Chinese version
- Worldwide training of plant trainers: specialist (processes with SAP) and methodical / didactical (D, UK, F, RO, HU, SL, CN)
- Logistics project: executing user training programs in D, UK, DK, FI, FR, IT, AT, CH
- Execution of numerous training projects
- Licensing of TT Knowledge Force components
Customer: Automaker
- SAP qualification for 5,500 users and key users in the Human Resources department and affected specialist departments
- Creation of a training concept for approx. 20 employee roles
- Creation of user documentation and training material for 40 course days
- Execution of 500 days of training and support
- Creation of tutorials (WBTs) on the fundamentals of SAP, payment management and time management (additional target group: approx. 4,500 users)
- Erection of a user portal incl. a context-sensitive Online Help and portal migration to a centralized information management system, use of Online Help
