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Performance Support demystified

Following a successful Learning Technologies show in London, many of you asked for more information on what Performance Support is, how is it being used and how can I use it in my workplace?

We promised to help so on the link below you will find a summary of the presentation held at Learning Technologies and some real world examples from tts clients on their best practices.


  • Keynote Manuel Walker, tts: Performance Support the cure all for the costly forgetting curve
  • SITA: Towards a more effective and efficient standard of training
  • REWE: Enhanced on-the-job performance thanks to Performance Support
  • Thurgauer Kantolbank: Supporting employees in their ‘moment of need’

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