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Learning 2.0 - Online learning portal for employees, customers and partners
How Aspect transferred more than 8,000 technical handbooks and over 100 presence training modules to a centralized online learning portal for its 1,900 employees 165 partners and more than 3,000 customers.
A call is all it takes to speak to Aspect. The Massachusetts, USA-based company equips sales, emergency and service call centers in 51 countries around the world with its telephone and voice recognition software.
Its plan: to transfer more than 8,000 technical handbooks and more than 100 different presence training modules to a centralized online learning portal, which will serve some 1,900 employees and an international network of 165 partners and around 3,000 customers.