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Learning Technologies 2019
Visit us at Learning Technologies and find out how to support your employees in the digital change efficiently as applications and business processes change even faster.
We will demonstrate:
- How you can support your employees in The Moment of NeedTM with our software tt performance suite so efficiently that they can apply new working processes right away
- Which learning concepts are particularly well suited for different digitization strategies
Visit tts on stand C44 if you want to learn more about digitalization, performance support or produce high quality e-Learning at the press of a button.
Please contact info(at)tt-s.com if you would like to arrange a personal meeting.
Join our seminars from our customer NAVBLUE and tts on 13 & 14 February at 10:15am!
Seminar 1: How to make customer experiences a success!
NAVBLUE (An Airbus Company) Presents a Case Study on Support Knowledge Bases
Learn from the journey that NAVBLUE Customer Experience has made over the last 18 months as they changed the entire customer support model. Going from outdated support ticketing systems without any self-help available and multiple support teams in geographically diverse locations and time zones, NAVBLUE now has an integrated approach which is reducing ticket counts, bringing together the support teams and improving the customer satisfaction.
Date & Time: 13. February 2019, 10:15am
Location: Theatre 2
Speakers: Sophie Colwell, UK Support Manager& Jonathan Jowett, Knowledge Tek Consultant, NAVBLUE (An Airbus Company) & Knowledge Tek Ltd.
Seminar 2: Supporting the 5 Moments of Need within a single platform
During this session you will learn about the 5 Moments when learners are in real need of the knowledge and information to complete their task.
We’ll show you how to:
- Apply your training budget to when learners learn
- Develop a Learning Organisation
- The 5 moments of need tm
- Use case: 5 moments of need in action using a single platorm tt performance suite
Providing content for all moments of need from one platform is quite unique. Come and see how we make it easy.
Date & Time: 14. February 2019, 10:15am
Location: Theatre 2
Speaker: Toine Rutten, Senior Professional Services Consultant, tts