Technology Guidance
Technology Guidance: Anchoring any software reliably
Establish sustainable technology
Whether Windows or web-based applications - with the DAP from tts, employees work quickly and competently with any application. Acceptance of new software and AI tools increases.
Measurable help desk relief
With tts performance suite, you can answer questions that arise directly in the workflow. This results in fewer support tickets and less pressure on the helpdesk.
Make data-driven decisions
With the Digital Adoption Platform from tts, employees use all software correctly. This increases the quality of the data - and you can make decisions based on reliable data.
Technology Guidance with tts performance suite
With the tts performance suite, you can guide your employees through the use of new technologies. Technology guidance puts knowledge where it is needed: directly in the digital workplace.
1. Customized and relevant
Whether SAP S/4HANA, Salesforce or ChatGPT - the tts performance suite recognizes the work context and the role of the individual employee in any application. This gives users the information they really need.
2. Simple and at any time
tts performance suite supports employees whenever they need help. With just one click, the DAP becomes a single source of truth for all work related questions, regardless of the application.
A DAP for the win: How Technology Guidance succeeds
With the following four components of the tts performance suite, you bring technology leadership to your organization - with the help of AI, if you need it.
- Creator for content creation
- Curator for Content Management
- QuickAccess for context-sensitive knowledge access
- Analytics Dashboard for evaluations
Create
With Creator, authors can easily and efficiently create application help. Generative AI also makes it easy for subject-matter experts and end users to create high-quality content for any application in the enterprise.
Deploy
With QuickAccess, employees have centralized access to all application tools. The special feature: With just one click, they can see the context-sensitive instructions that are relevant to their task and role in the software.
Curate
With Curator, users can manage their own and external content in one place. Variant management, versioning and admin functions allow them to keep the help for business applications clear and up-to-date.
Analyze
The analytics dashboard provides administrators with at-a-glance visibility into employee usage and knowledge needs. They can see which application tools are in high demand and where digital friction needs to be reduced.
tts performance suite: A unique DAP
- Efficient knowledge transfer for every business application
- Frictionless workflows thanks to a mix of learning and guidance
- Full support for the organization's digital transformation
- Unrestricted integration into the existing IT architecture
- Best price/performance of any DAP in multi-application operation
Hundreds of organizations with over 6 million people use tts performance suite. Book your non obligation demo now!