The question of how best to prepare staff for the extensive changes initially had E.ON’s HR project team scratching their heads. “The time and resources required to provide separate training courses for 72,000 employees in 12 countries would blow any budget,” says Marisa Braun-Besser, Project Manager for Communications and Training. The gradual roll-out would, she adds, also result in a very long period between training and the actual go-live.
It therefore quickly became evident that the Group needs to establish a new kind of knowledge transfer to support the dynamic transformation at E.ON as efficiently as possible. “In view of the different go-live dates, it soon became clear that what we need is a digital adoption solution that can be utilized across applications and also enables users to acquire the necessary know-how about how to operate the software, the processes involved and compliance – independently in the workplace at any time,” explains Alissa Sperlich, HR Technology Product Owner.
Following extensive research into what the market had to offer, E.ON opted for the tts performance suite because it meets all the company’s key requirements. It supports all Group languages and, besides specific application know-how, also offers process assistance in the form of business guidance. What’s more, the solution enables flexible localization of learning content. With numerous different usage scenarios depending on the country and the various business applications in use at its 500 plus companies, this feature was particularly important to E.ON.