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Retail transformation – how to get your staff fit for the future

In the battle for customers, it’s now vital to combine the right online strategy with a premium store experience. However, this is only possible if your back office team, in-store personnel, and customer advisors know the right answer to every question. tts performance suite can help you with this.
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Your benefits with tts performance suite

Digitale Transformation beschleunigen
Accelerate onboarding
Datenqualität erhöhen
Increase data quality
Zum Arbeitskontext passende Hilfe
Help that matches the working context
Selbstständiges Arbeiten fördern
Encourage independent work
Change Management meistern
Mastering change management

How to stay successful

Platform providers and new customer requirements are putting traditional retail chains under massive pressure. Successfully gaining a share of the online shopping market isn’t the only challenge facing them. These chains also need new store concepts that offer customers guidance, convenience and a premium store experience – plus new in-store processes that run smoothly at all times, even when the workforce includes a large number of part-time or inexperienced staff.

Master the transformation

The tts performance suite will help you make a success of your transformation. This business suite for digital adoption gives your staff the exact information they require to carry on working if they happen to need a helping hand, whether they’re in an office or on the shop floor. It supports users whether they are sitting at a PC or working on the move with MDE devices or beacons. Everything is geared to the task in hand and tailored to the role in question. Your employees will learn on the job and always meet customer expectations.

Increase user adoption

With the tts performance suite, you can give your employees better orientation when dealing with complex processes and technologies. This will increase acceptance of changes as part of digital transformation.

Simplify Change Management

Bring speed and agility to your organization's digital transformation with the tts performance suite. The Digital Adoption Platform helps your employees realize the full potential of new technologies.

What the tts performance suite can do for your organization

  • Increases employee efficiency and productivity by assisting with administrative tasks 
  • Saves time during training and onboarding
  • Reduce training costs by speeding content creation and delivery to the work process
  • Reduce support tickets by providing contextual help within applications
  • Improve data quality by providing everyday help across all Windows and Web-based applications
  • Ensure compliance by improving process understanding
Background Testimonial
QuickAccess is of course a particularly cool feature because it can be integrated into any software. This allows us to support external workers beyond internal employees, for example.
Tobias Kindler, Head of Learning Technology & Performance Support, Schwarz IT KG
Tobias Kindler
Head of Learning Technology & Performance Support, Schwarz IT KG
Transformez votre connaissance en un avantage concurrentiel : avec tts performance suite - la seule solution d'adoption digitale conçue pour une transformation de toute l'entreprise.
tts performance suite

Digitalization made easy

Turn your business knowledge into a competitive edge: with tts performance suite – the only digital adoption platform designed for a company-wide transformation.

Experience tts performance suite live!

See for yourself and schedule a demo appointment. Our team will be happy to show you how to take advantage of the tts performance suite for your business. Simply fill out the form and we will get in touch with you as soon as possible.

Request a Demo