Sovereign use of the EPR in operations
Less effort, less support, better utilization
Training materials, documentation, and simulations are created and reused centrally. This reduces the effort for training and onboarding by up to 84%.
Employees receive context-sensitive support directly in the EPR. As a result, support tickets and inquiries in the first weeks are reduced by an average of 52%.
Clinic staff translate assistance directly into the workflow. This reduces the effort for translations by up to 90%, and the use of the hospital information system becomes significantly easier in daily operations.
Introduction ≠ Use. And go-live is not yet a success.
Typical situation in the hospital
- Trainings have been conducted, but there is a lack of security in dealing with the EPR in everyday work on the ward
- Doctors, nursing staff, and administration rely on colleagues or their own notes in case of uncertainty
- After the go-live, support requests and inquiries in daily business drastically increase
- Documentation and training materials are available, but are hardly used in clinical practice
- Different language proficiency levels in the team make it difficult to use the system uniformly
With the tts performance suite
- Doctors, nursing staff, and administration receive context-sensitive support directly in the workflow within the EPR
- Users are guided step by step through each process securely within the system
- Inquiries and coordination in daily business significantly decrease
- Help is available precisely where it is needed and is actively used in clinical practice
- Content is immediately available in the required language, enabling application across the entire clinic
tts performance suite: This is how your EPR works in operation
For your EPR to be used safely in daily operations, a successful implementation alone is not enough. What matters is how well the clinical staff, EPR system, and processes interlink in everyday work. This is what makes the difference between implemented software and a EPR that truly works in practice. The tts performance suite ensures that this collaboration reliably succeeds in daily operations.
1. Empowering people in dealing with the EPR
Doctors, nursing staff, and administration gain confidence in using the EPR because they understand what needs to be done in the EPRin their daily work and how to safely execute the next step.
2. Purposefully support EPR functionalities
Context-sensitive aids intervene precisely where questions arise in the system and provide the right orientation at the right moment.
3. Sustainably anchor processes in the EPR
Processes are not only trained but reliably implemented in daily work because they are directly supported in the EPR.
Measurable Effects in Clinical Operations
When clinic staff are specifically supported in their daily work and processes are implemented directly in the hospital information system, the effects quickly become apparent in operations.
Reduce training and support efforts, simplify the use of your EPR, and ensure that processes are reliably implemented in everyday work.