Embed E-File into everyday public administration
Make practical administration from the electronic file.
Your employees learn exactly the workflows they need for their daily work with the electronic file. This creates uniform administrative processes across the organization.
Change support, target group-oriented communication, and practical learning formats address reservations and build trust in the new way of working.
Performance support, floorwalkers, and tailored learning offers assist your employees exactly when they need guidance. This creates operational security from rollout to regular operations.
Technically introduced is not enough.
E-file as IT project
- The electronic file has been technically implemented.
- Employees are familiar with the software.
- Work practices differ between areas.
- Uncertainties and questions arise in everyday work.
- The project ends with the rollout.
E-file as a change project
- The E-file is naturally used in everyday administrative tasks.
- Employees work safely according to the new processes.
- Administrative processes are implemented uniformly across the organization.
- Employees quickly find their bearings and act securely.
- The success of the project has a lasting impact on everyday administration.
This is how to anchor the electronic file in everyday administration.
From analysis to regular operation: We support your administration step by step on the path to a sustainably established electronic file.
We analyze target groups, work processes, and administrative procedures. This creates a clear picture of what changes the electronic file means for the various employee groups.
4. Strengthening Action Security
Even after the training, we ensure that employees can quickly find answers and confidently apply new administrative processes.
For each target group, we develop suitable qualification and communication measures so that all employees can understand and apply the new working methods.
5. Anchor the change sustainably
New working methods are permanently established in the organization – for uniform administrative processes and sustainable project success.
From go-live to regular operation, we support your employees with practical assistance exactly where they need it.
A successful e-file does not end with the rollout. With more than 25 years of experience, we ensure that new working methods are permanently embedded in everyday administration.