One for all: Talent Management at Migros

In 2020, “HR25” was launched. With the program, Migros wants to provide standardized and cloud-based HR solutions across the whole group. The goal: to enable accessible, digital collaboration at group level. Simple in theory, difficult in practice. Reconciling requirements of different companies had to be considered an almost Herculean task. The demands on the partner were correspondingly high.

tts meets the requirements in full. There is, on the one side, the necessary know-how in configuring and implementing SAP SuccessFactors. As a partner with broad international experience, on the other side, tts was able to quickly empathize with Migros’ own corporate culture. A key competence in the light of the difficult task ahead: reconciling a multitude of corporate requirements. Presenting the advantages of the jointly developed solution, tts managed to convince any and all companies of Migros.

Due to the variety of specifications, a “one size fits all” solution was ruled out from the start. Instead, tts proposed that the standards of the solution be largely retained – minimizing cost and effort. In close exchange with all stakeholders, three complementary technical variants emerged. Ideal for enabling accessible digital collaboration at group level without individual companies having to heavily adapt.

The different user groups praised the solution right from the start. It was easy to learn and use. By now, Migros uses the interview process for Talent Management of up to 25,000 employees.

As a result, employee performance appraisals are much more transparent with a huge gain in time during the whole preparation process. While it often took weeks in the past, data is now centrally available – at the push of a button.

With the inclusion of critical feedback from Managers and Business Partners, continuous improvements and simplifications of the process are the norm. After all, these measures should come down to putting the needs of the employees and management at the heart of our efforts.

The successful implementation of the HR SuccessFactors cloud solution for Talent Management marks the first milestone on the way to “HR25”. Together with tts as a sparring partner and implementer, the responsible stakeholders within Migros want to push ahead with the project. The introduction of further modules for SAP SuccessFactors is already in the making.