Glückliche Avaloq-Nutzerin dank der Unterstützung durch die tts performance suite

tts performance suite for Avaloq

Errors and lack of support in Avaloq result in numerous support requests, high cancellation rates, and increased operational risk. That is why many banks using Avaloq rely on the tts performance suite: it supports employees directly in their workflow, provides targeted assistance with new processes, and thus sustainably increases the productivity of your organisation.
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Smooth workflows, compliant processes, and productive teams

Noticeably relieve the burden on support

tts performance suite provides employees with help directly within their work context, reducing the need to involve the help desk. This reduces support ticket requests, allowing teams to work more smoothly.

Complete transactions correctly

Context-sensitive help reduces error rates, prevents cancellations, and improves data quality, resulting in stable processes and less post-processing.

Effectively embedding compliance

Guidelines and processes are available within the work context. This allows employees to act with confidence and in compliance with regulations, ensuring that your bank remains audit-proof.

Guidance mit der tts performance suite in Avaloq
tts unterstützt Atruvia AG bei der Einführung von Microsoft 365

High costs, increasing risks, declining confidence

Without targeted support for using Avaloq, the error rate increases—with consequences: Cancellations cause expensive rework, tie up valuable resources, and burden the help desk. At the same time, there is a growing risk that regulatory requirements will not be met or that customer data will be incompletely documented.

Many banks underestimate how much a lack of process reliability jeopardizes the success of a project. This can be avoided with the tts performance suite, which offers targeted support in everyday work.

Why should your bank use tts performance?

  • Supports the introduction and use of core banking systems tailored to the work context – without additional complexity.
  • Provides employees with answers exactly where they are needed – directly in the application, without detours.
  • Conveys knowledge sustainably – from new processes to regulatory requirements or internal guidelines.
  • It can be easily connected to existing IT landscapes – cross-application and role-based.
  • Proven in the banking environment – used by international financial institutions to ensure quality, compliance, and efficiency.

5 steps for correct Avaloq usage in your organisation

The introduction of tts performance suite takes place in five clearly defined steps:

  1. First, we work with you to analyze your most important Avaloq use cases to identify typical sources of error and regulatory-sensitive processes.
  2. We then develop customized support for your employees that is tailored directly to their work context and specific tasks.
  3. Technical integration is smooth and does not create additional system complexity.
  4. We then accompany the rollout step by step, starting with a pilot area if desired and then scaling up to other units.
  5. Even after go-live, we provide ongoing support for the maintenance, expansion, and further development of content so that your teams can work securely, efficiently, and in compliance with regulations on a permanent basis.
Luzerner Kantonalbank: Booster für die digitale Wissensvermittlung
Customer Story

Boosting digital knowledge transfer

Lucerne Cantonal Bank relies on the tts performance suite to reduce the workload of employees directly at the digital workplace. Learn more now.

Kund:innen die tts vertrauen: Mid First Bank
Mapfre ist ein diversifizierter Finanzdienstleistungskonzern aus Spanien mit Schwerpunkt auf dem Versicherungsgeschäft.
Kund:innen die tts vertrauen: MetLife
Kund:innen die tts vertrauen: Quilter
Atruvia AG: Microsoft 365 erfolgreich eingeführt
Kund:innen der tts Schweiz: Luzerner Kantonalbank
Confidently implement and use Avaloq

More than 500 organizations already trust tts with their digitization projects. What are you waiting for? Arrange your personal demo now—free of charge and with no obligation!

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