Performance support helps you at the “moment of need”
With tt performance suite you make information available exactly when it is required: at the “moment of need”. Your colleagues always get exactly the right support because content is tailored to their roles and is relevant to the current business application. As a result, your fellow employees are appreciably more productive, process errors are avoided and you reduce the burden on your helpdesk.
Five good arguments for electronic performance support (EPSS)
The right time, the right place
tt performance suite delivers context-sensitive answers directly within business applications, consigning time-consuming searches to the past.
Prepare comprehensive learning content
Make the widest imaginable range of help available to your fellow employees, all at a mouse click: from field help to innovative guides, instruction sets and process information through to complete training courses
Revolutionary guide technology navigates your fellow employees directly through applications and business processes. So they accomplish each step confidently and data quality improves as a result.
Take advantage of available knowledge
Users can also create guides themselves, if desired, since recording and publication is extremely easy. In this way you make the know-how of individual colleagues available to all.
Tailored to roles
Take account of processes and roles even at the planning stage and make the appropriate information ready for your colleagues to use. You thus avoid process errors and raise your company’s performance.